Can I correct traveler details?
If you book a trip with incorrect traveler details or fill in incorrect info — such as your passport or ID number — later on, you can request a change:
- Sign in and open your trip.
- Scroll down to the Passengers section and click on “Edit passenger”.
- Edit the details and attach a passport/ID copy with the correct details.
Changes are possible only after we fully confirm your booking with the carriers up to 48 hours before the trip.
Our agents will check the possibilities with the carriers and get back to you with the details. The conditions of the change and any possible fees will depend on the carriers — some carriers allow small corrections for free, while others always charge a fee.
Depending on your service level, we might also charge a processing fee.
If there’s a fee, we’ll ask you to pay it before we proceed with the change. Once we change the details, we’ll send you a new e-ticket.
What if I don’t correct the details?
If there's a mistake in your name, nationality, date of birth, or passport/ID details, the carrier might not allow you to board. You might also face difficulties getting through immigration.
Did this article help you?