Why do I need to pay for a trip change?

The price of the trip change depends on the carrier(s) and your fare type.

Carrier’s policy

If you choose a trip with the same carrier, they might change it for free or for the price difference, but this is not always the case. Some carriers charge fees that are more expensive than a new trip — usually because of their customer support costs.

If you choose to travel with a different carrier, we’ll need to book it anew and pay the full price.

Your fare type

Depending on the fare type you chose during booking, you might only pay the price difference for the new ticket.

The final price

When you search for a trip change, we’ll always show you the price right there. Based on that, you can choose whether you wish to proceed.
The price you see is always final. There are no additional refunds or deductions for the replaced flights.

If you’d rather apply for a refund, please
cancel the whole itinerary and make a new booking. In some cases, it might work out cheaper.
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